A critical bug was found in the latest Convergent Design firmware (v2016.10.1639). Convergent Design strongly recommends that all Odyssey and Apollo products be updated to the latest firmware.
The most recent firmware update from Convergent Design had a critical audio issue, and they have released a patch to fix the problem. If you have an Odyssey Monitor/Recorder or an Apollo Monitor/Recorder, download this patch immediately by visiting https://www.convergent-design.com/firmware-downloads.
Here are Convergent Design’s notes on the patch:
FIRMWARE v2016.10.1641 NOTES
Apollo, 7Q and 7Q+
Titan HD Extract
-FIXED Audio issue with Titan using FSRAW
-FIXED Audio issue with Titan from Video sources (HDMI, 6G etc)
7Q and 7Q+ Only
-FIXED audio issue with FSRaw to HD / 2K ProRes
-FIXED Playback with Varicam LT RAW
Odyssey7, 7Q, 7Q+, Apollo
Recommended for all users, to update to the latest firmware, 2016.10.1641 to avoid audio issues with 2016.10.1639 released on 10-17-2016.
If you have any questions, feel free to contact us!