Our Vision
Create. Collaborate. Communicate.
At Z Systems, we strive to give each customer a unique and unforgettable AV experience. After 25 years in the business, we’ve helped customers big and small realize their dreams through intentional and educated decisions. Whether you’re looking at big transformations or small projects, our full-time staff will assist you from planning to post-purchase support. Our goal is to help you navigate the complex world of video and audio communications technologies in your organization Here are some of the reasons that our customers appreciate most about our service.
Personalized Sales
With Z Systems, you’ll be dealing with people who know you, and know your business — not a 1-800 number or a faceless website. You’ll have a personal account manager who will learn about your business and help you find the right solutions for your situation. We do not have any AI Bots. Just people.
When you have a problem, you won’t have to create an online account and make a post on a service portal. Just call or send us an email and we are on it. Someone who knows you and what we’ve done with your organization will call back and work to resolve your issue.
We also offer hands-on product demos, educational sessions, and loaner equipment. And even with all these additional services, we still sell our gear for the same prices you’ll find online.
Technical Expertise
We know what we sell and are always looking out for the next best thing. Leveraging newer technology and trends is a great way to reduce overall cost. We constantly are vetting our vendors to make sure that what we have to offer is the best, however that may be measured (feature set, affordability, longevity, etc.)
Internet Pricing
Choosing a local partner with great before and after the sale support shouldn’t have to cost you more in this day and age. We will happily meet internet pricing on all of the lines that we offer.
Rigorous Testing
We take great satisfaction in the number of support calls we don’t get in a day. Anything we handle will be thoroughly tested — we drive your video system until it drops frames; we pound your hard drives until they choke; we test every single wire and connection. Then, we dial in your audio levels and tweak your deck settings. Finally, we will generate detailed system drawings, give you a set, and keep them on our servers for the life of your system. The result: a system you can use with confidence.
Great Support
…is a technician who’s experienced and knows what they are doing.
…is not having to ask what your configuration is.
…is being able to intelligently understand your problem and offer solutions, without putting you on hold or reading a script.
We can and will fix your problem!
